FAQ
Frequently Asked Questions
Find answers to common questions about our services, pricing, and everything you need to know.
High-Capacity Solutions
Equipment and services for events of any size.
Clean & Well-Maintained
Spotless units and reliable septic service.
On-Time Delivery
We deliver and set up on your schedule.
Local & Experienced
Proudly serving Chico and surrounding areas.
Frequently Asked Questions
Quick answers about our services.
Are Johnny on the Spot Portable Toilets and Chico Septic now Relief Services?
Yes. Johnny on the Spot Portable Toilets and Chico Septic are now Relief Services. While our name has changed, you’ll continue working with the same team you know and trust. Relief Services brings these services together under one name, along with septic, sewer, site services, and an expanding range of plumbing services throughout Northern California.
I used to use Johnny on the Spot or Chico Septic. Who should I contact now?
If you previously worked with Johnny on the Spot Portable Toilets or Chico Septic, you can now contact Relief Services. The company is operating under the Relief Services name while continuing to serve customers with the same team and an expanded range of septic, portable toilet, sewer, site, and plumbing services.
What services does Relief Services provide in Northern California?
Relief Services provides plumbing, septic and sewer services, portable restroom rentals, temporary fencing, and site services. The company also provides solutions for weddings, events, construction sites, commercial businesses, residential properties, and municipal projects.
Can Relief Services handle multiple needs for the same project?
Yes. Relief Services is designed to provide multiple site and property services through one company, including plumbing, septic, portable restrooms, temporary fencing, and other site services. This can be useful for construction projects, events, commercial properties, and other jobs that require several services.
What areas does Relief Services serve?
Relief Services serves communities throughout Northern California, including Chico, Paradise, Oroville, Yuba City, Orland, Corning, Red Bluff, Redding, and other surrounding communities. Customers can check the service-area page to confirm availability for their location.
How do I request a quote from Relief Services?
You can request a quote by providing your contact information, the service you need, your job type, ZIP code, and phone number. Relief Services will use those details to determine the appropriate service for your project.
When should I call an emergency plumber?
You should contact an emergency plumber when you have an urgent plumbing problem such as a burst pipe, severe drain or toilet blockage, water heater failure, sewer backup, or a significant leak. Relief Services provides emergency plumbing for these types of problems.
Can Relief Services help with sewer backups and clogged drains?
Yes. Relief Services provides drain and toilet blockage services as well as sewer-line solutions. If wastewater is backing up or drains are repeatedly becoming clogged, professional inspection can help identify the underlying problem.
Does Relief Services provide water heater repair?
Yes. Water heater repair is available as part of Relief Services’ emergency plumbing services. The team can diagnose water heater problems and work to restore hot water.
What are the signs that a septic tank needs pumping?
Common warning signs include slow drains, sewage odors, wastewater backups, or overflow. These symptoms can indicate that the tank is nearing capacity or that another septic problem needs attention.
How often should a septic system be inspected and pumped?
What is included in a septic system inspection?
A septic inspection can include evaluating tank levels, lids, baffles, lines, and drain-field function. Inspections can be particularly important during real estate transactions or when a septic system has not been evaluated recently.
Does Relief Services provide portable toilets for long-term construction projects?
Yes. Relief Services offers flexible rental options for both short- and long-term construction projects, along with scheduled cleaning and maintenance.
Are portable toilets serviced and cleaned during a rental?
Yes. Relief Services states that its construction units are regularly serviced and offers scheduled cleaning and maintenance to keep units clean and sanitary throughout the rental period.
Does Relief Services provide portable restrooms for weddings and outdoor events?
Yes. Relief Services provides portable restroom rentals for outdoor weddings, receptions, private venues, ranch weddings, engagement parties, family gatherings, and other special events.
Does Relief Services provide handwashing stations with portable toilets?
Yes. Handwashing stations and hand sanitizer stations are among the products offered by Relief Services for events, construction sites, and other applications.
Can I rent temporary fencing for a construction site?
Yes. Relief Services offers temporary fencing specifically for construction sites, along with fencing accessories and other site-support services.
What site services does Relief Services provide for construction projects?
Relief Services provides construction portable toilets, temporary fencing, non-potable water tanks, holding tanks, containment trays, concrete washout, break areas, canopies, and other jobsite support services.
What types of events can use portable restroom rentals?
Relief Services provides portable restroom rentals for a variety of events, including weddings, receptions, private parties, ranch events, engagement parties, family gatherings, and other outdoor events. The appropriate unit and service schedule can depend on the event type, location, and number of attendees.
Does Relief Services provide services for commercial and residential properties?
Yes. Relief Services provides plumbing, septic, sewer, portable restroom, temporary fencing, and other site services for residential properties, commercial businesses, construction projects, events, and municipal needs throughout its service area.